# Jon Mancini, Technology Partner

> Technology leadership, systems, and support for Connecticut small businesses that need the capabilities of an IT department without the overhead of one. Operating as Jon Mancini, Technology Partner; legal entity Mancini Tech Solutions, LLC. The initial consultation is complimentary and every engagement is quoted in writing before work begins.

## When to call
- A system has failed and no one is accountable for it.
- A routine process consumes hours it should not.
- The business has outgrown its spreadsheets and disconnected tools.
- AI is on the agenda and an independent assessment is needed.
- The technology function needs an owner, not a full-time hire.

## Services
- Managed IT Support. Workstations, networks and Wi-Fi, printers, and everyday systems. Issues resolved, documented, and prevented from recurring.
- Email and Cloud Workspace. Setup, migration, and administration of Microsoft 365 or Google Workspace, including access controls.
- Business Phone Systems. Selection, setup, and management of modern phone service, including number porting, call routing, and staff onboarding.
- Identity, Access, and Backup. Multi-factor authentication, role-based access, and reliable backups, configured, documented, and verified.
- Websites. Rebuilds, repairs, and ongoing maintenance.
- Custom Software and Automation. Purpose-built applications and automations that replace manual processes, spreadsheets, and disconnected tools.
- AI Advisory and Implementation. An independent assessment of where AI produces measurable value, followed by implementation and staff training where it does.
- Fractional Technology Leadership. Part-time ownership of the technology function, including planning, vendor management, and priorities.

## Approach
1. Consultation, at no charge.
2. Written proposal with scope, approach, and a fixed price. If the work is not worth doing, the proposal says so.
3. Delivery and training. Half at the outset, the balance on completion. Scope changes are quoted in writing before they proceed. No hourly meter.
4. Ongoing care under a monthly plan covering maintenance, monitoring, backups, and a single accountable contact. Month to month, thirty days notice.

## Who this is for
Owner-operated businesses and small teams across Connecticut, one to fifty people. Professional practices and consultancies, trades and contractors, logistics and field operations, retail and consumer services, nonprofits and associations, and the referral partners who advise them.

## Selected engagements
- Logistics subcontractor. Replaced a manual spreadsheet payroll process with a purpose-built delivery pay application the office runs on daily, supported under a monthly care plan.
- Consulting practice. Website repairs, updates, and new pages delivered in scoped phases, each quoted in writing and approved before work began.
- Regional executive network. Part-time Director of Technology and AI, responsible for systems, vendors, and the firm's adoption of AI.
Client identities are withheld by default.

## About
Jon Mancini is the founder of Mancini Tech Solutions, LLC. Before founding the firm he spent fourteen years in enterprise IT at Apple, Yale University, Yale New Haven Hospital, Travelers, Disney/ESPN, Raytheon, Netflix, and Kuehne + Nagel, supporting environments of up to 80,000 users, including a nationwide phone system migration and a 1,000-device Windows deployment. He serves part-time as Director of Technology and AI for a regional executive network. He builds with AI tools daily and personally reviews every deliverable before it reaches a client. North Haven, Connecticut.

## Frequently asked
- How does an engagement begin? An initial consultation at no charge, then a written proposal with a fixed price.
- How is work priced? Fixed price in writing before work starts, half at the outset and the balance on completion. Ongoing support under a monthly care plan. Scope changes quoted in writing first.
- Do you work on site? Yes, throughout Connecticut, and remotely where that is faster.
- Do you use AI in your work? Yes, daily, with every deliverable personally reviewed. Where AI would not produce measurable value, the client is told so.
- Will our staff be trained? Yes, as part of every implementation.
- Best way to reach you? The site form, email or a text to +1-203-865-6002. Calls are returned.
- Referral partners? Yes. The initial consultation is complimentary for referred clients as well.

## Contact
- Phone: +1-203-865-6002 (call or text; calls are returned)
- Email: jon@jonmancini.com
- Form: https://jonmancini.com/#contact
- Structured profile: https://jonmancini.com/jon.json