Technology Partner · Connecticut
Your new tech department.
Technology leadership, systems, and support for Connecticut small businesses that need the capabilities of an IT department without the overhead of one.
The initial consultation is complimentary. Every engagement is quoted in writing before work begins.
When to call
Any of these warrants a conversation.
Services
One accountable partner for the technology your business runs on.
Eight areas of practice. An engagement can begin with any one of them.
01
Managed IT Support
Workstations, networks and Wi-Fi, printers, and the everyday systems your staff depend on. Issues are resolved, documented, and prevented from recurring.
02
Email and Cloud Workspace
Setup, migration, and administration of Microsoft 365 or Google Workspace. Business email, shared files, calendars, and the access controls behind them.
03
Business Phone Systems
Selection, setup, and management of modern phone service, including number porting, call routing, and staff onboarding.
04
Identity, Access, and Backup
Multi-factor authentication, role-based access, and reliable backups, configured, documented, and verified.
05
Websites
Rebuilds, repairs, and ongoing maintenance for sites that need to represent the business properly and generate inquiries.
06
Custom Software and Automation
Purpose-built applications and automations that replace manual processes, spreadsheets, and disconnected tools.
07
AI Advisory and Implementation
An independent assessment of where AI produces measurable value in your operation, followed by implementation and staff training where it does.
08
Fractional Technology Leadership
Part-time ownership of the technology function, including planning, vendor management, and priorities, for businesses that don't need a full-time director.
Approach
Consultation, written proposal, delivery, ongoing care.
Pricing is fixed in writing before work begins. Changes in scope are quoted before they proceed. There is no hourly meter.
01
Consultation
A conversation about the situation, at no charge. You'll leave it knowing what the problem is and what resolving it involves.
02
Written proposal
Scope, approach, and a fixed price, in one page. If the work isn't worth doing, the proposal says so.
03
Delivery and training
Half at the outset, the balance on completion. Your staff are trained on what was delivered.
04
Ongoing care
A monthly plan covering maintenance, monitoring, backups, and a single accountable contact. Month to month, thirty days' notice.
Who this is for
Owner-operated businesses and small teams across Connecticut.
Organizations with between one and fifty people, where technology is essential to the work and no one on staff is responsible for it.
Selected engagements
Representative work.
Client identities are withheld by default.
Logistics subcontractor
Delivery pay system.
Replaced a manual spreadsheet payroll process with a purpose-built application the office runs on daily. Supported under an ongoing monthly care plan.
Consulting practice
Website program.
Repairs, updates, and new pages delivered in scoped phases, each quoted in writing and approved before work began.
Regional executive network
Technology and AI leadership.
Serving as part-time Director of Technology and AI, responsible for systems, vendors, and the firm's adoption of AI.
About
Fourteen years in enterprise IT. Now applied to businesses your size.
Jon Mancini is the founder of Mancini Tech Solutions, LLC, and serves as a technology partner to small businesses across Connecticut. Before founding the firm, he spent fourteen years in enterprise IT at Apple, Yale University, Yale New Haven Hospital, Travelers, Disney/ESPN, Raytheon, Netflix, and Kuehne + Nagel, supporting environments of up to 80,000 users, including a nationwide phone system migration and a 1,000-device Windows deployment.
He currently serves part-time as Director of Technology and AI for a regional executive network, advising member companies on where AI fits in their operations. He builds with AI tools daily and personally reviews every deliverable before it reaches a client. He lives in North Haven, Connecticut.
Frequently asked
Before you get in touch.
How does an engagement begin?
With an initial consultation at no charge. You describe the situation, I ask questions, and you receive a written proposal with a fixed price before any work begins.
How is work priced?
Projects are quoted as a fixed price in writing before work starts, half at the outset and the balance on completion. Ongoing support is provided under a monthly care plan. Any change in scope is quoted in writing before it proceeds.
Do you work on site?
Yes, throughout Connecticut, and remotely where that's the faster path.
Do you use AI in your work?
Yes. AI tools are part of daily practice, and every deliverable is personally reviewed before it reaches you. Where AI wouldn't produce measurable value in your operation, you'll be told so directly.
Will our staff be trained?
Yes. Training is part of every implementation, so your team can operate what was delivered without depending on me for routine use.
What's the best way to reach you?
The form below or email. Calls to (203) 865-6002 are returned.